Shipping/Returns

All orders placed before 5 PM PST will be shipped on the same day. You will receive a FedEx tracking number along with the shipping confirmation email at the end of the day your order ships. Please use the tracking number to get an estimated delivery date.

Shipping cost is automatically calculated at checkout and will vary depending on the number of items purchased, shipping destination and the shipping option selected.

Return/exchange

We will gladly return/exchange items within 7 days of receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please click the contact us option to initiate the process. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed within 3-5 business days.

 

*Please note international orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Your Chef Shop does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.